How to Cancel Shopify Subscription: A Complete Guide & Smarter Alternatives

Running an online store requires flexibility. Sometimes, business needs change, and you may decide to cancel your Shopify subscription. Whether you want to switch to another platform, cut costs, or pause your operations, understanding the cancellation process is essential to avoid unexpected charges.
This guide will take you through the entire process of canceling your Shopify subscription step by step. We’ll also explore alternative solutions to manage subscriptions on your store more effectively without shutting it down completely.
If you're still on a free trial and haven't chosen a paid plan, no action is required—your account will automatically deactivate once the trial period expires.
There are several reasons why merchants or customers might want to cancel their Shopify subscriptions. Some common ones include:
Here’s how you can cancel your Shopify subscription.
Once completed, your Shopify store will be deactivated.
If you’re using paid apps, be sure to uninstall or downgrade them before canceling. Otherwise, they may still charge you when you reactivate your store.
How to uninstall apps:
Shopify keeps your data for 2 years, but it’s best to save your own copy.
How to export product data:
If you purchased a domain through Shopify, you might need to transfer it to a different platform.
How to remove or transfer a domain:
If your domain was purchased through Shopify, you’ll need to transfer it to another hosting provider.
If you logged in using Google, Apple, or Facebook, disconnect them to enhance security.
How to check login services:
Your account may be signed in on multiple devices. Log out for security.
How to log out of devices:
Canceling your Shopify subscription requires careful planning to avoid data loss and unexpected charges. Make sure to back up your data, transfer your domain, and uninstall paid apps before deactivating your store.
If you're shutting down due to low sales, consider using tools like Easy Subscriptions to create recurring revenue and retain customers. Subscription and bundling apps can help boost sales and stabilize your income without closing your store.
For additional strategies to expand your Shopify business, explore our other articles. We hope this guide helps—wishing you success in your eCommerce journey!