Easy Subscription “Subscriptions consistently ranked No. 1 by Shopify”

Easy Subscription
Help Guide

Version 1.7.0 – Released on 19/03/2024

New Plans

We’re thrilled to introduce new billing plans to Easy Subscription! With these new plans, we aim to provide our users with even greater flexibility and tailored options to meet their subscription management needs.

What’s New?

Introducing New Plans:
Easy Subscription now offers three distinct billing plans tailored to suit varying business needs: Basic, Pro, and Plus. Each plan comes with its own set of features and benefits designed to streamline your subscription management processes and maximize your business’s potential.

Here’s a breakdown of the new plans:

Basic (Free):

  • No Transaction Fees
  • Subscription Groups
  • One-Time + Subscription
  • Email Customization
  • Unlimited Emails
  • Order Tagging
  • Customer Tags
  • Subscription Discounts
  • Customer Management
  • Priority Support

Pro ($39/month or save 10% for $421/year):

  • No Transaction Fees
  • Subscription Groups
  • One-Time + Subscription
  • Email Customization
  • Unlimited Emails
  • Order Tagging
  • Customer Tags
  • Subscription Discounts
  • Customer Management
  • Widget Customization
  • Dunning Management
  • Customer Product Swapping
  • Priority Support

Plus ($99/month or save 10% for $1070/year):

  • No Transaction Fees
  • Subscription Groups
  • One-Time + Subscription
  • Email Customization
  • Unlimited Emails
  • Order Tagging
  • Customer Tags
  • Subscription Discounts
  • Customer Management
  • Widget Customization
  • Dunning Management
  • Customer Product Swapping
  • Import Functionality
  • Admin Product Swapping
  • Pre Paid Orders
  • Dedicated Success Manager

How It Works:

  • Choose Your Plan: Select the billing plan that best aligns with your business needs and goals from within the Easy Subscription app.
  • Enjoy Enhanced Features: Unlock a range of features and benefits specific to your chosen plan, empowering you to optimize your subscription management processes and drive business growth.
  • Upgrade Anytime: Easily upgrade your plan at any time to access additional features and capabilities as your business evolves and expands.

Benefits:

  • Tailored Solutions: Choose from three distinct billing plans designed to cater to businesses of all sizes and requirements, ensuring you have access to the features and support you need to succeed.
  • Flexible Pricing: Select a billing plan that fits your budget and business goals, with monthly and yearly payment options available for added convenience and savings.
  • Enhanced Functionality: Enjoy access to advanced features and capabilities exclusive to your chosen plan, enabling you to streamline operations, improve customer engagement, and drive revenue growth effectively.

Version 1.6.0 – Released on 11/03/2024

New Feature: Customer Tag

We’re excited to announce the release of a highly requested feature for Easy Subscription: Customer Tags! With this latest update, you can now conveniently add tags to your customers directly from within the app, enhancing your ability to organize and manage your customer base effortlessly.

What’s New?

Customer Tags:
You can now add tags to your customers directly within the Easy Subscription app. Tags are customizable labels that enable you to categorize and organize your customers based on specific criteria, providing you with greater flexibility and control over your customer management processes.

How It Works:

  • Access Customer Management: Navigate to the Customer section within the Easy Subscription app to access your customer database.
  • Add Tags: For each customer profile, you’ll now have the option to add tags that are relevant to their subscription or purchasing behavior.

Benefits:

  • Improved Organization: Easily categorize and organize your customers based on specific criteria or attributes using customizable tags.
  • Enhanced Targeting: Utilize tags to segment your customer base and tailor your marketing efforts and communication to specific customer groups.
  • Streamlined Management: Simplify customer management processes by adding and accessing tags directly within the Easy Subscription app, eliminating the need for external tools or manual processes.


Version 1.5.0 – Released on 06/03/2024

New Feature: Pre-paid Functionality

We’re thrilled to introduce an exciting new feature for Easy Subscription: Pre-Paid Functionality! With this latest enhancement, customers now have the option to pre-pay the complete subscription amount upfront, offering greater flexibility and convenience in managing their subscriptions.

What’s New?

Pre-Paid Feature:
In addition to the existing recurring payment option, customers can now choose to pre-pay the entire subscription amount at once. This means that instead of paying on a recurring basis for each subscription order, customers have the flexibility to make a single payment upfront for the entire duration of their subscription.

How It Works:

  • Select Pre-Paid Option: When setting up or modifying their subscription, customers will now have the option to choose between recurring payments or pre-paying the complete subscription amount.
  • Make a Single Payment: Customers opting for the pre-paid feature can conveniently make a single payment for the entire subscription duration, eliminating the need for recurring payments.
  • Enjoy Hassle-Free Subscriptions: Once the pre-payment is made, customers can sit back and enjoy their subscription without the hassle of recurring payments for each order.

Benefits:

  • Flexibility: Customers now have the flexibility to choose between recurring payments or pre-paying the complete subscription amount, based on their preference and convenience.
  • Convenience: Simplify subscription management by making a single upfront payment for the entire subscription duration.
  • Budgeting: Pre-paying for subscriptions upfront allows customers to budget more effectively, knowing that their subscription payments are taken care of in advance.

Version 1.4.0 – Released on 29/02/2024

New Feature: Import Functionality

We’re excited to announce the launch of a brand-new feature for Easy Subscription: Import Functionality! This feature is designed to streamline your migration process from a different Shopify Subscription app to Easy Subscription.

What’s New – Import Functionality

Say goodbye to manual data entry! With our new Import Functionality, you can now seamlessly transfer your subscription data from your previous Shopify Subscription app to Easy Subscription. Simply compile your data into an Excel sheet, and effortlessly import it directly into the Easy Subscription app. This streamlined process eliminates the need for tedious manual work, saving your time and effort.

How It Works
  • Prepare Your Data: Organize your subscription data into an Excel sheet according to our provided template.
  • Upload Your Sheet: Within the Easy Subscription app, navigate to the Import section and upload your prepared Excel sheet.
  • Review and Confirm: Verify the data you’re importing and confirm the import process with just a few clicks.
Benefits
  • Efficiency: Automate the migration process and eliminate manual data entry, saving valuable time.
  • Accuracy: Reduce the risk of errors associated with manual data input.
  • Seamless Transition: Make the switch to Easy Subscription hassle-free, ensuring continuity in your subscription management.


Version 1.3.0 – Released on 07/02/2024

New Feature: Admin Swapping Functionality

We’re excited to introduce a new feature in Easy Subscription for Shopify: Admin Swapping Functionality! This latest addition aims to streamline user management and enhance collaboration within your subscription management process. Here’s what you need to know:

Effortless Product Swapping: With Admin Product Swapping Functionality, administrators can easily swap products associated with subscription plans directly within the Easy Subscription app.

Seamless Product Updates: Make product changes without disruption to your subscription services. Admins can now efficiently update product offerings, adjust pricing, or replace products within existing subscription plans.

Flexibility and Customization: Enjoy enhanced flexibility in managing your product catalog and subscription offerings. Whether it’s introducing new products or retiring old ones, this feature enables seamless transitions to meet your business needs.

Improved Customer Experience: Ensure a smooth customer experience by quickly updating products without the need for manual intervention or complicated workarounds. Keep your subscribers engaged with up-to-date product offerings.

Enhanced Control and Efficiency: Empower administrators with greater control over product management tasks, reducing the time and effort required to make updates across subscription plans.


Version 1.2.0 – Released on 29/01/2024

New Feature: Swapping Functionality

Customers can now swap products within their subscription. This feature enables users to easily exchange products they’ve purchased within their subscription, enhancing flexibility and customization options.

Improvements:

Enhanced user interface for a more intuitive swapping experience.
Improved backend functionality to support seamless product swapping within subscriptions.

Bug Fixes:

Resolved minor bugs and optimized performance for a smoother user experience.
Enjoy the new swapping feature and thank you for using Easy Subscription!


Version 1.1.0 – Released on 11/01/2024

New Feature: Dunning Management

Introducing Dunning Management in Easy Subscription! We’re excited to provide you with enhanced control over subscription payment retries. With this powerful addition, you can now customize and fine-tune the parameters governing how Easy Subscription handles unsuccessful payment attempts.

Key Features:

Flexible Configuration:

Easily establish and adjust the parameters for handling failed payment attempts.
Set the frequency of payment retries to align with your business needs.

Subscription Control:

Define the number of attempts for card retries before deciding to either cancel the subscription or skip the order.

Order Management:

Choose the desired action based on payment failures – Pause, Cancel, or Skip the order.

Why Dunning Management?

Managing subscription payments is a critical aspect of any eCommerce business. Dunning Management empowers you to strike the right balance between ensuring successful transactions and providing flexibility for your customers. Now, you have the tools to reduce involuntary churn and optimize the subscription experience.

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