AI-powered, Human-reviewed.
Built for Shopify subscriptions
Give subscribers full control, and keep them longer
Most cancellations don't happen because customers dislike your product — they happen because managing a subscription is a hassle. A self-service portal fixes that in minutes.
What is it
A self-service page where subscribers manage their own orders.
No login tickets. No back-and-forth emails. Subscribers make changes themselves, and your support team gets their inbox back.
Pause deliveries
Skip orders
Swap products
Update payment
Manage billing
Features
Everything a subscriber needs, nothing they don't.
PAUSE / SKIP
Pause, skip & cancel
Subscribers stay in control with one-click actions, no support ticket required.
BILLING
Payment & address
Update payment methods and shipping details without contacting support.
PREVIEW
Upcoming orders
See upcoming shipments, charges and billing dates before they happen.
FREQUENCY
Plan switching
Upgrade, downgrade or change delivery frequency in a couple of taps.
BRAND
Fully branded
Match your logo, fonts and colors so the portal feels like your store.
DEVICE
Mobile first
Designed for every device, from a phone on the go to a desktop at home.
Setup
What merchants see after switching
Connect store
Install the app and sync your Shopify subscriptions automatically.
Customize branding
Match your logo, fonts and colors in the visual editor.
Share portal
Add a portal link to your emails, account page and receipts.
Customers manage everything
Subscribers pause, skip and swap on their own, day or night.
Results
One dashboard, fewer tickets.
One dashboard, fewer tickets. Give subscribers the freedom to update their subscriptions themselves, reducing login issues, email back-and-forth, and support workload.
Zero support tickets for routine changes
Better customer experience
Higher retention
Mobile optimized
Comparison
What you get beyond Shopify's native tools.
| Feature | Easy Subscription | Shopify native |
| Pause | ||
| Skip | ||
| Swap | ||
| Frequency | ||
| Branding | Limited | Full |
| Mobile UX | Standard | Optimized |
| Payment update | Limited | Full |
| Upcoming orders | Basic | Advanced |
Why it works
A portal turns "cancel" into "not yet."
Give people an off-ramp that isn't cancellation, and most of them take it.
Fewer support tickets
Self-serviceHigher retention
Less churnBetter experience
Customer-firstSelf-service
Always on
?
Customer is thinking: "Cancel?"
Skip
Skip this order, get it later.
Pause
Pause subscription for a while.
Swap
Swap for a different product.
Discount
Get a special discount to continue.
Customer stays
Happy customer. Stronger retention.
Frequently Asked Questions
How do customers manage subscriptions?
Through a branded portal link where they can pause, skip, swap products, update payment and change addresses without contacting support.
Can customers pause deliveries?
Yes. Pausing is one click, and deliveries resume automatically on the date the customer chooses.
Is it mobile friendly?
The portal is designed mobile-first, with large touch targets and stacked cards on smaller screens.
Can I customize branding?
Yes. Match your logo, fonts and colors so the portal feels like a natural part of your store.
What's different from Shopify?
Shopify's native account page doesn't support pausing, skipping or swapping — this portal adds all three, plus full branding control.
Does it reduce support tickets?
Merchants typically see routine "change my order" tickets drop close to zero once customers can self-serve.
