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Shopify Subscription Management

Create Automate
Let customers manage themselves

Easy Subscriptions handles every part of recurring billing on Shopify — from flexible plan setup to self-serve customer portals, series-based deliveries, and prepaid options. One app. Zero manual work.

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The problem

Manual billing doesn't scale.

Subscription management covers everything that happens after a customer clicks "subscribe" — billing, renewals, plan changes, failed payment recovery, and customer communication. Doing this manually means chasing payments, handling cancellation emails, and updating orders by hand.

A proper subscription management tool automates all of it.

40%
Lower churn

Merchants using dedicated tools see significantly fewer cancellations than those handling it manually.

67%
More lifetime spend

Subscription customers spend more than one-time buyers over their lifetime. (Bain & Company)

3–5×
Valuation premium

Recurring revenue is worth more than transactional revenue in business valuations.

Works with
Shopify Payments
Dunning Management
Bundle Builder
Retention Tools
Analytics Dashboard
Core features

Five features. Full subscription lifecycle

From plan setup to payment recovery — every piece of your subscription stack in one place.

Flexible Subscription Plans

Set up weekly, bi-weekly, monthly, or fully custom billing intervals. Offer a free trial before the first charge. Mix and match intervals across different products.

Weekly, bi-weekly, monthly, or custom cadences
Free trial support before first billing
Per-product or store-wide configuration
Subscribe-and-save discounts

Automated Billing

Every renewal is charged automatically. No manual invoicing. No chasing customers. Retry logic handles failed payments so you don't have to.

Recurring charges via Shopify Payments
Automatic retry logic for failed payments
Email notifications before each renewal
Full billing history in your dashboard

Customer Self-Service Portal

Subscribers manage their own orders without opening a support ticket. Embedded directly in your Shopify store — no separate login, no friction.

Pause or resume a subscription anytime
Skip the next delivery
Swap products or variants
Customizable cancellation flow

Series-Based Subscriptions

Deliver products in a pre-set sequence. Month 1 ships Product A, Month 2 ships Product B — automatically. You define the sequence once.

Curated box programs (skincare, meal plans)
Educational kits (monthly learning sets)
Seasonal collections (quarterly drops)

Prepaid Subscriptions

Let customers pay upfront for 3, 6, or 12 months of deliveries. Collect revenue in advance. Customers who prepay rarely cancel.

Improved cash flow — revenue collected upfront
Lower churn than standard recurring plans
Works alongside standard recurring plans
By the numbers

Why subscription plans matter

67%

Subscription customers spend more than one-time buyers over their lifetime.

SOURCE: BAIN & COMPANY

3–5×

Recurring revenue is more valuable than transactional revenue in business valuations.

SOURCE: INDUSTRY BENCHMARKS

80%

Of subscription revenue comes from existing subscribers, not new acquisition.

SOURCE: SWELL COMMERCE
Self-service that reduces churn

The Customer Portal.

When subscribers feel in control, they stay longer. Giving customers the ability to pause or skip a delivery is often the difference between a cancellation and a loyal subscriber.

A well-configured portal can reduce subscription-related support tickets by 40–60% — freeing your team to focus on growth, not inbox management.

"Fewer support tickets. Happier subscribers."

Upcoming Delivery

Green Blend
$18.00

Pause

Stop deliveries for a set period, then auto-resume. Keeps subscribers who need a break.

Skip

Skip one delivery without canceling. A low-friction alternative to cancellation.

Swap

Change the product, variant, or quantity. No support ticket required.

Cancel

With a save flow that offers alternatives first — pause, skip, or a discount — before confirming.

Comparison

Easy Subscriptions vs. the alternatives.

The only app that combines series-based subscriptions, prepaid plans, and a full customer portal — with no monthly fee to get started.

FeatureEasy Subscriptions Manual Billing Shopify Native Recharge
Flexible Plans Limited
Automated Billing
Customer Portal Basic
Series Subscriptions
Prepaid Options
Free to Install $99+/mo

Frequently Asked Questions

What is Shopify subscription management?

It covers everything involved in running a recurring revenue program on Shopify — creating plans, processing charges, handling failed payments, and giving customers tools to manage their own subscriptions. Easy Subscriptions automates all of this inside your existing Shopify store.

Can I offer free trials with subscriptions on Shopify?

Yes. Easy Subscriptions supports free trial periods before the first billing charge. You set the trial length — 7, 14, or 30 days — and the first payment is automatically collected once the trial ends.

How does the customer portal work?

The portal is embedded in your Shopify store's customer account page. Subscribers log in and can pause, skip, swap, or cancel their subscriptions without contacting support. You control which options are available and what the cancellation flow looks like.

What are series-based subscriptions?

Series-based subscriptions deliver products in a pre-defined sequence. Month 1 ships a starter kit, Month 2 ships a refill pack, Month 3 ships an add-on. You build the sequence once; the app handles fulfillment automatically each cycle.

What are prepaid subscriptions?

Prepaid subscriptions let customers pay upfront for 3, 6, or 12 months of deliveries. You collect revenue immediately, and the app schedules and fulfills each delivery automatically over the prepaid period.

Is Easy Subscriptions free to install?

Yes. Easy Subscriptions is free to install from the Shopify App Store. No setup fees, no coding required. Your store can be running subscriptions in minutes.

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