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Subscription Management
Customer Portal Management
Notifications Setup
Setting Up Minimum Number of Subscriptions Before Cancellation
This guide will walk you through the steps to set up a feature that requires customers to purchase a minimum number of subscriptions before they can cancel their subscription.
Step-by-Step Instructions
1. Access the Easy Subscriptions App:
- On your Shopify dashboard, click on the Apps section.
- Search for the Easy Subscriptions app and click to open it.
2. Navigate to Settings:
- Once inside the Easy Subscriptions app, locate the Settings option in the app’s menu.
- Click on Settings to access various configuration options.
3. Locate the Customer Portal Options:
- In the Settings section, search for the Customer Portal options.
- This area allows you to manage features that your customers can access through their dashboard.
4. Enable Subscription Cancellation Feature:
- Within the Customer Portal settings, find the Subscription Cancellation option.
- Toggle the option On to enable customers to cancel their subscriptions on their own from the Customer Dashboard.
5. Set Minimum Number of Orders Before Cancellation:
- After enabling the Subscription Cancellation feature, a field will appear to enter the minimum number of orders a customer must purchase before they are allowed to cancel their subscription.
- Enter the desired number in this field.
6. Save the Changes:
- Once you have set the minimum order requirement, click on Save to apply and save the changes.
