Setting Up Minimum Number of Subscriptions Before Cancellation

2024-12-27 | 13:00:36

Overview

This guide will walk you through the steps to set up a feature that requires customers to purchase a minimum number of subscriptions before they can cancel their subscription.

Step-by-Step Instructions

  1. Access the Easy Subscriptions App:
    • On your Shopify dashboard, click on the Apps section.
    • Search for the Easy Subscriptions app and click to open it.
  1. Navigate to Settings:
    • Once inside the Easy Subscriptions app, locate the Settings option in the app’s menu.
    • Click on Settings to access various configuration options.
  1. Locate the Customer Portal Options:
    • In the Settings section, search for the Customer Portal options.
    • This area allows you to manage features that your customers can access through their dashboard.
  1. Enable Subscription Cancellation Feature:
    • Within the Customer Portal settings, find the Subscription Cancellation option.
    • Toggle the option On to enable customers to cancel their subscriptions on their own from the Customer Dashboard.
  1. Set Minimum Number of Orders Before Cancellation:
    • After enabling the Subscription Cancellation feature, a field will appear to enter the minimum number of orders a customer must purchase before they are allowed to cancel their subscription.
    • Enter the desired number in this field.
  1. Save the Changes:
    • Once you have set the minimum order requirement, click on Save to apply and save the changes.
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