Easy Subscription Help Guide

This guide will help you customize the Customer Portal within the Easy Subscriptions app to provide a seamless experience for your customers. You can allow your customers to manage their subscriptions by enabling options like pausing, resuming, canceling, and skipping orders directly from their dashboard.

Step-by-Step Instructions

1. Access the Easy Subscriptions App:

• Log in to your Shopify dashboard and click on the Apps section.
• Search for the Easy Subscriptions app and click to open it.

2. Navigate to Settings:

• Within the Easy Subscriptions app, locate and click on the Settings option from the app’s menu.

3. Open the Customer Portal Settings:

• In the Settings section, search for the Customer Portal option.
• Click on Customer Portal to access customization options for your customers’ dashboard.

4. Configure Customer Portal Options:

• Pause and Resume Subscriptions:
  • Toggle On to allow customers to pause and resume their subscriptions on their own from the Customer Dashboard.
• Subscription Cancellation:
  • Toggle On to allow customers to cancel their subscriptions from the Customer Dashboard.
  • Set Minimum Number of Orders Before Cancellation: Enter the minimum number of orders a customer must purchase before they are allowed to cancel their subscription. (e.g., Enter 0 if no minimum is required.)
• Skip Next Order:
  • Toggle On to allow customers to skip the next subscription order directly from the Customer Dashboard.

5. Save Your Changes:

• After configuring the desired options, click on Save to apply and save your changes.