Setting Up a Custom Email Domain for Subscription Emails

2024-12-27 | 13:09:04

Overview

This guide will help you set up a custom email domain to send subscription emails using your branded email address.

Step-by-Step Instructions

  1. Access the Easy Subscriptions App:
    • Log in to your Shopify dashboard and click on the Apps section.
    • Search for the Easy Subscriptions app and click to open it.
  1. Navigate to Settings:
    • Once inside the Easy Subscriptions app, locate the Settings option in the app’s menu.
    • Click on Settings to access various configuration options.
  1. Find the Custom Email Domain Option:
    • In the Settings section, to find the Custom Email Domain option.
    • This option allows you to send subscription-related emails using your own branded email domain.
  1. Enable Custom Email Domain:
    • Toggle the Custom Email Domain option On to enable sending emails from your custom domain.
  1. Enter Email Domain Credentials:
    • Username: Enter the username associated with your custom email domain.
    • Password: Enter the password for the custom email domain (this will be masked for security).
    • SMTP Server: Input your SMTP server details for the custom email domain.
    • Port: Set the port number, typically 465 for secure email transmission.
    • Authentication: Ensure Yes is selected to enable authentication.
    • TLS/STARTTLS: Ensure True is selected to enable.
  1. Set the ‘From’ Email Address:
    • In the From Email field, enter the email address that you want your customers to see as the sender of subscription-related emails.
  1. Save the Changes:
    • Once all the fields are correctly filled out, click on Save to apply and save the changes
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