Cancel/Pause/Skip Subscription from Customer Portal

Overview

Easy Subscription empowers customers with the flexibility to manage their subscriptions according to their preferences and needs. Whether customers need to cancel, pause, or skip an order, Easy Subscription provides a seamless process to facilitate these actions.
At Easy Subscription, we understand that preferences and circumstances can change. That’s why we’ve made it easy for customers to make adjustments to their subscriptions as needed. Whether customers need to cancel their subscription altogether, take a temporary break by pausing it, or skip an upcoming order, Easy Subscription has streamlined the process for their convenience. Here’s how customers can manage their subscription effortlessly:

• Step 1: Access Your Account: Customers should log in to their Shopify account and navigate to the account page.
  
• Step 2: Locate Subscription Management: Once logged in, customers would find the “Manage Subscriptions” button within their Account Page.
  
• Step 3: Select the Desired Action:
  • Cancel Subscription: If customers wish to cancel their subscription entirely, they should locate the option to cancel and follow the prompts to confirm the cancellation.
  • Pause Subscription: To temporarily suspend their subscription, customers should look for the pause option. They should follow the prompts to indicate the duration of the pause and confirm their decision.
  • Skip an Order: If customers need to skip an upcoming order, they should find the skip order option and select it. They should follow any additional prompts to confirm the skip.
• Step 4: Confirmation: After selecting the desired action, customers may be prompted to confirm their decision. They should review the details carefully before confirming to ensure accuracy.
  
• Step 5: Confirmation Email: Once the action is successfully processed, customers may receive a confirmation email confirming the changes made to their subscription.

By following these simple steps, customers can easily manage their subscription to suit their preferences and needs. At Easy Subscription, we’re committed to providing customers with a seamless subscription experience, ensuring convenience and flexibility every step of the way.